Data Protection Declaration
General Information
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise. “Personal data” is any information relating to an identified or identifiable natural person.
Server Log Files
You can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes, for example, the name of the site called up, date and time of the request, the IP address, amount of data transferred, and the provider making the request. The processing is carried out due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.
Customer Account
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your experience and simplifying order processing. The processing will be carried out with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.
Collection, Processing, and Transfer of Personal Data in Orders
When you submit an order, we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing is required for the fulfilment of a contract with you. Your data is transferred here, for example, to payment service providers or IT service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.
Collection and Processing When Using the Contact Form
When you use the contact form, we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact. By submitting your message, you agree to the processing of your transmitted data. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your email address to process your request. Finally, your data will be deleted, unless you have agreed to further processing and use.
Data Collection When You Post a Comment
When you comment on an article or a contribution, we collect your personal data (name, email address, comment text) only in the scope provided by you. The processing serves to allow you to comment and to display comments. By submitting the comment, you agree to the processing of the transmitted data. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your personal data will then be deleted.
On publication of your comment, the name and email address you have entered will be published. On submission of your comment, your IP address will also be saved in order to prevent misuse of the comment function and to ensure the security of our IT systems. By submitting the comment, you agree to the processing of the transmitted data. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your IP address will then be deleted.
Use of Your Email Address for Mailing of Newsletters
We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you have explicitly agreed to this. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be removed from the distributor.
Use of Your Email Address for Mailing of Direct Marketing
We use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for our own goods or services which are similar to those you have already purchased from us, unless you have objected to this use. You must provide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. You can object to this use of your email address at any time by contacting us. You will find the contact details for exercising your right to object in our imprint. You can also use the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.
Use of the “Intercom” Live Chat System
This website uses Intercom R&D Unlimited company's live chat system (3rd Floor, Stephens Court, 18-21 Saint Stephen's Green, Dublin). The system serves to facilitate communication between you and us in our role as provider. A usage profile can be generated from this data under a pseudonym. Cookies are used for this purpose. Cookies facilitate recognition of your internet browser. Your data may be transmitted to Ireland. Transmission of data to Ireland is covered by an adequacy decision by the European Commission. If Intercom transmits the data to third countries not covered by an adequacy decision, this will occur on the basis of binding internal data protection provisions. You can view these provisions on Intercom's Privacy Policy page. You can prevent the storage of cookies by choosing corresponding technical settings in your internet browser. After doing this, it is however possible that you will not be able to use all functions of the website fully. You can also find more detailed information on Intercom’s collection and use of data, your associated rights and options for protecting your privacy on the aforementioned page.
Use of Social Plug-ins via “OAuth”
Our website uses social network plug-ins via “OAuth”. No connection is made to the social network servers and no data submitted without your explicit consent. Standard integration of plug-ins sets up a connection between your computer and the provider’s servers when you call up pages on our website which contain such a plug-in, allowing the plug-in to be shown on the web page by a notice sent to your browser. Both your IP address and the fact that you have visited our web pages are transmitted to the provider’s servers. This happens regardless of whether you are registered with or logged into the social network. The information is transferred even if users are not registered or logged in. If you are also logged into the social network, this information is also assigned to your user profile. When you use plug-in functions (e.g., activate the button) this information is also assigned to your user account, which you can only prevent by logging out before using the plug-in. By logging in, you give your permission for the transfer of your data to the respective social media provider. At this time, information such as your IP address and which websites you have visited is transmitted. Should you be connected simultaneously with one or more of your social network accounts, the information collected is also assigned to your corresponding profiles. Therefore, you can only prevent this assignment by logging yourself out before visiting our website.
Use of Facebook Plug-ins
This Internet site uses plug-ins of the social network facebook.com operated by Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Whenever you display one of our Internet pages that hosts a Facebook plug-in, you will be linked to the Facebook servers, a message is sent to your browser, and the plug-in is run on the Internet page. This tells the Facebook server which of our pages you have visited. Assuming you are logged on to your Facebook member account while running the Facebook plug-in, Facebook will allocate the information to your personal Facebook user account. Further information collected and allocated by Facebook is the use of plug-in functions (like clicking on the Like button or posting a comment). To prevent this data collection and allocation, you must log off your Facebook user account before running the plug-in.
If you do not wish Facebook to collect and directly allocate the above information to your Facebook profile, you will either have to log off from Facebook before visiting our site or run a "Facebook blocker" which stops the Facebook plug-ins from running on our pages. To learn more about the collection and use of your personal data by Facebook as well as about your rights and what options you have to protect your privacy, please read Facebook's Privacy Policy at https://www.facebook.com/privacy/policy/.
Use of Twitter Plug-ins
This website uses the functions of the Twitter service. Twitter is a social media platform of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. We use Twitter plug-ins. If you invoke a corresponding website that has such a plug-in, the data is exchanged with the X servers located in the USA. Even in case of interactions, which are possible with various X plug-ins, the corresponding information about you is collected and transmitted to X and stored there. Moreover, if you are a member of X, and if you are logged in on X during the period in which you use the plugin, the information collected about your website visit is linked to your X account and disclosed to other users.
If you do not wish that X links and combines the information with the data of your X account, you must log out from X before visiting our website. You can get more information on the collection and use of data through X at https://twitter.com/privacy.
Use of Pinterest Plug-ins
This website uses plugins of the social network, Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). You can view the different logos which contain the plugin (e.g., “Pin-it-Button” or the “P″-button), at the following link: https://business.pinterest.com/pin-it-button/. If you invoke a corresponding website of our Internet presence, which contains such a plugin, a link between your computer and the servers of Pinterest is established, and the plugin is displayed on the Internet page through a notification to your browser. Here, your IP addresses as well as the information, as to which of our webpages you have visited, is transmitted to the Pinterest server in the USA. This is irrespective of whether you are registered with or logged in on Pinterest. Data is transferred even in case of users who are not registered or logged in on these sites. Moreover, if you are a member of Pinterest, and if you are logged in on Pinterest during the period in which you use the plugin, the information collected about your website visit is linked to your Pinterest account and disclosed to other users.
If you do not wish that Pinterest links and combines the information with the data of your Pinterest account, you must log out from Pinterest before visiting our website. You can get more information on the collection and use of data through Pinterest at https://policy.pinterest.com/privacy-policy.
Use of Instagram Plug-ins
This website uses the plug-in from online service provider Instagram, which is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Instagram"). If you access pages on our website that contain this plug-in, this will generate a connection to the Instagram server and indicate the plug-in on the site by means of message in your browser. Information such as your IP address and which websites you have visited is transmitted to the Instagram server. If you are logged into Instagram, Instagram will assign this information to your personal user account. When using the plug-in functions (e.g., clicking the “Instagram” button), this information is also assigned to your Instagram account, which you can only prevent by logging out prior to using the plug-in.
If you do not want Instagram to directly add the information collected to your Instagram account, you must either log out of Instagram prior to visiting our site or use an add-on or the script blocker “NoScript” (noscript.net) to block the Instagram plug-in loading on our websites. Further information on the data collected and used by Instagram, your rights, and privacy can be found on Instagram’s privacy policy page at https://instagram.com/about/legal/privacy.
Use of YouTube
This website uses YouTube LLC’s function for the embedding of YouTube videos (901 Cherry Ave., San Bruno, CA 94066, USA; “YouTube”). YouTube is an affiliated company of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This feature shows YouTube videos in an iFrame on the website. The option “advanced privacy mode” is enabled here. This prevents YouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored by YouTube. Your data may be transmitted to the USA. Google LLC is certified under the US-EU Data Privacy Framework, which ensures compliance with European data protection standards. Further information on the data collected and used by YouTube and Google, your rights, and privacy can be found in YouTube’s privacy policy at https://policies.google.com/privacy.
Duration of Storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.
Rights of the Affected Person
If the legal requirements are fulfilled, you have the following rights: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on legitimate interests, and to processing for the purposes of direct marketing.
Right to Complain to the Regulatory Authority
You have the right to complain to the regulatory authority if you believe that your data is not being processed legally.
Right to Object
If the data processing outlined here is based on our legitimate interests, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect. If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise, or defence of legal claims. If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection is successful, we will no longer process the personal data for the purposes of direct advertising.